Senior Business Systems Analyst / Business Systems Analyst

We are looking to strengthen their Business Systems Team with a Senior Business Systems Analyst / Business Systems Analyst to join the Business Systems team within TSG, based at Hattersley, with hybrid working available.

We are looking to appoint at Senior Business Systems Analyst level, but we would also consider a strong Business Systems Analyst who demonstrates the capability and potential to develop. The level offered will depend on experience, capability and performance throughout the recruitment process.

 Reporting to the Senior Project Manager - you will play a key role in helping the business work smarter through process improvement, business systems change, automation and AI-driven solutions. You will lead or support complex analysis activities across multiple business functions, working closely with stakeholders to identify opportunities for improvement, define requirements, support solution delivery and ensure measurable business benefits are achieved.

This is an exciting opportunity to help shape the future of business systems within MWH Treatment while supporting the development of other analysts and driving continuous improvement across the organisation.

 ERP, enterprise systems, automation, Power Platform and AI experience would be advantageous, but strong Business Analysis capability and the ability to deliver measurable business outcomes are the priority.

Key Responsibilities

• Lead or support discovery workshops, requirements gathering and process mapping.
• Translate business needs into clear requirements, recommendations, user stories and acceptance criteria.
• Lead or contribute to functional and cross-functional workstreams.
• Build strong relationships with stakeholders across Finance, Procurement, Commercial, Projects, Engineering, Operations, HR and Payroll.
• Identify opportunities to improve processes through systems, automation and AI.
• Work with IT, Data teams, suppliers and delivery partners to assess impacts and support implementation.
• Coordinate testing, business readiness, stakeholder engagement and user adoption.
• Support governance, risk management, benefits tracking and continuous improvement.
• At Senior level, coach and mentor other Business Systems Analysts and provide leadership across analysis activities.

At MWH Treatment, we recognise that our people are our greatest asset. In return for your expertise and commitment, we offer a supportive environment where you can develop your career, influence business change, and help shape the future of Business Systems across the organisation.

We are looking for an experienced and motivated Business Systems professional who is passionate about business improvement, technology, stakeholder engagement and helping teams work smarter.

Essential – Business Systems Analyst level

• Typically 3+ years' experience in Business Analysis or Business Systems Analysis
• Strong requirements gathering, process mapping and stakeholder engagement skills.
• Experience supporting projects or workstreams through discovery, testing and implementation.
• Ability to work independently while developing towards leading more complex initiatives.

Essential – Senior Business Systems Analyst level

• Typically 5+ years' experience in Business Systems Analysis, Business Analysis or a comparable business change role.
• Experience leading complex, cross-functional workstreams.
• Strong experience influencing senior stakeholders and managing ambiguity.
• Experience assessing business, system, data and integration impacts.
• Experience coaching or mentoring other analysts.

Able to take ownership from initial discovery through to implementation and benefits realisation

Desirable

• Experience with ERP or enterprise business systems.
• Experience with Microsoft Power Platform, Copilot, AI or automation technologies.
• Knowledge of Finance, Procurement, Commercial, Projects, Operations, Engineering, HR or Payroll processes.
• Business Analysis, Change Management or similar professional qualification.
• Experience within engineering, utilities, infrastructure or construction environments.

Personal Attributes

• Strong communicator, both written and verbal.
• Curious and continuously looking for opportunities to improve processes and ways of working.
• Commercially aware and focused on delivering business value.
• Comfortable working in complex and changing environments.
• Collaborative and relationship-focused.
• Proactive, self-motivated and results driven.
• Strong organisational and planning skills.
• Committed to developing others and sharing knowledge.

Flexibility

The role is based in Hattersley with hybrid working available. Occasional travel to MWH Treatment offices, sites and partner locations will be required to support business engagement, project activities and stakeholder collaboration.